FAQ: Doomlings, the Card Game
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

I'm buying gifts for multiple people! Can we ship to multiple addresses?

YES! We can absolutely split your order. Simply place your full order and reach out to our support team. Let us know which items will go to your secondary address, we will split it. *However, with your second order, you will be charged the base shipping again, since it’s in a new box. (So for US backers, the second order’s shipping will start at $5, since it’s a new box. Base shipping for Canada is $13, UK is $13, EU is $14, Australia is $16.)

Last updated: April 19, 2021 16:13

How long will I have to complete my order?

We are working to lock orders and start the fulfillment process as quickly as possible. That being said, we will be sending out multiple updates when the deadline is approaching.

Last updated: April 16, 2021 16:55

Will the Playmat Bag have space for the game itself?

We are working on making sure the XL Bag will have enough room for the game itself.

Last updated: April 16, 2021 16:53

I'm a Kickstarter Backer, but I accidentally ordered in the Pre-Order Store!

No worries! Message us on Kickstarter with your Backer # and email address, and we will merge your orders.

Last updated: April 16, 2021 16:56

How do I upgrade my Pledge Level?

To upgrade your pledge level, follow these steps: 1. On the first page of your survey, above the green “GET STARTED” button, click the blue hyperlink that lists your pledge level. (See this screenshot for help: http://bit.ly/UpgradeStep1 ) 2. A pop-up window will emerge. Click the blue hyperlink “Switch Pledge Levels?” (See this screenshot for help: http://bit.ly/UpgradeStep2 ) 3. Finally, select the pledge level you’d like to upgrade to, and finalize it by clicking “SWITCH.”

Last updated: April 17, 2021 08:47

Can I buy extra copies?

Yes! After you complete your survey, you will be taken to the Add-on Store in BackerKit. Here you can add extra games, as well as playmats, stickers, and more!

Last updated: April 16, 2021 16:55

What does World-Friendly mean?

It means we’ve partnered with an international shipping company that will allow all international shipments to be Duties Pre-Paid. Now all international customers can pre-pay their taxes/duties/VAT and Doomlings will speed through customs with no holdups, no problems! (This will happen at the end of the pledge manager survey, separate of the shipping charge.)

*We have chosen not to build the taxes into the price of the product, because it would mean an inaccurate tax for everyone. (Backers with a 20% VAT would unknowingly pay for Backers with a 50% import tax.) Instead, we are going with transparent tax, where backers pre-pay in the pledge manager at the end of the campaign.

**We are also absorbing as much of the shipping costs as possible, to get the most discounted rates for our Doomlings community.

Last updated: April 16, 2021 16:46

Why am I being charged 20% VAT?

With the European Union announcing that all member countries will be adopting a 20% VAT starting in July, we want to be pro-active so that your game does not have any problems at the border.

Last updated: April 16, 2021 16:58

What is your refund policy?

We are doing our best to satisfy every backer, but we recognize that might not always be possible. In the situation where a backer is not satisfied, we will do our best to remedy it in the following ways.

For backers residing in countries where we were able to give a price for shipping (US, Canada, UK, EU, Mexico, Australia) pledges are non-refundable. We can, however, offer you store credit towards a different item if you’d like to change your reward.

For backers where we were not able to provide a shipping estimate, a refund may be available. Please contact us and we will do our best to resolve your situation.

As always, we strive to make sure 100% of our backers are satisfied, and are working towards that goal every day. Thank you for believing in our vision, and backing our project.

Last updated: April 22, 2021 17:44

Why can't I buy all 19 Dominant Holofoils in a pack?

The Holofoils, which were originally unlocked as a stretch-goal, were meant to be a bonus for backers… A cherry on top of the ice cream! We want the legacy of our Holofoils to feel special, and personal to you. Because of that, we are making a limited number of these Limited First Edition holo’s available. While we have done everything to ensure no backer will receive duplicates (the 19 different Holos are printed randomly), we cannot control this completely from the factory level. If you are one of the rare humans to receive a duplicate of the same Holofoil, we encourage you to trade with a member of the Doomlings Facebook community.

Last updated: April 16, 2021 17:03

How much is shipping for US backers?

We want this game in as many households as possible, so we are absorbing as much of the shipping as we can, and offering a $5 flat rate for all US orders on their first game. Subsequent games will receive discounted shipping.

Last updated: April 16, 2021 16:40

How big is the box?

The dimensions are still being tested, but current plans are for ~4.5’‘x4’‘x2.7’’. We anticipate you WILL be able to fit all sleeved cards in the box as well.

Last updated: April 16, 2021 17:04

Do the boxes support sleeved cards?

Yes! You will be able to sleeve your Doomlings cards! We also want you to know the card materials are incredibly high end, and these cards should last you through the Ages!

Last updated: March 02, 2021 11:07

When will shipping be charged?

Now that the campaign is over, shipping will be charged after you complete BackerKit’s Pledge Manager Survey. This is where you’ll be asked for your address. Once you complete the survey, shipping and VAT will be charged based on your country of origin.

Last updated: April 16, 2021 16:41

How many players? How long?

Doomlings plays 2-6 players, ages 10+. A typical game takes 20-45 min, depending on the number of players. A game with 2 players usually lasts 20 min, and a game with 4 might last 40 min. It depends on the group and everyone’s playstyle! Because the ages are randomized, each game is unique!

Last updated: March 02, 2021 10:56

Is this actually fun for 2 players?

Yes! In fact, Doomlings is a BLAST as a quick, 2-player game. With the current state of the world, it’s important now more than ever to have playable 2-player games for couples, siblings, roommates, imaginary friends and what have you. Doomlings works just as well with 2 players as it does 6.

Last updated: March 02, 2021 11:01

How big are the cards? What cardstock?

These are standard poker sized playing cards, 2.5’‘x3.5’’

We’re looking at 300 GSM, and weighing the pros/cons across blackcore, greycore, and whitecore. This is a matter of balance between durability, and using a cardstock that will allow the colors to shine. The cardstock likely won’t be finalized until after the campaign, but high quality cards are our priority.

And if we can reach our Instagram follower count, we’ll be upgrading all games to Linen cards!

Last updated: March 06, 2021 05:42

Will Doomlings be posted in other languages?

We hope to publish in other languages in the future, but currently we are focused on having a successful launch in English.

Last updated: March 02, 2021 11:04

How can I be sure this will be a good quality game?

We have tested materials, prints, designs, and playthroughs for the past year over 4 rounds of prototypes. Our latest round of prototypes has been shipped to 70+ reviewers around the world. You can visit our website to see what people are saying!

We are also working with the biggest vendors in card game manufacturing (AdMagic) and fulfillment (BackerKit and Shipmonk), all of whom have years of experience with the biggest games in Kickstarter.

Last updated: April 16, 2021 17:06

What are the specs of the playmat?

Currently we are anticipating a design of 11’‘x22’’ so that multiple mats can fit on a standard dining room table. The mats will be made of neoprene, full color custom print. The Community Playmat will be exclusive to kickstarter! We are currently looking into stitched edges.

Last updated: April 16, 2021 16:44

When will I get my game?

Unlike an online store, products on Kickstarter haven’t come out yet. In the case of Doomlings, we’ve already designed and tested it, but there’s still a lot of work to do.

Once the campaign ends, we will spend one month fine-tuning each design, one month doing quality control to make sure the prints look exactly the same as Justus’ artwork, and then all of the games will go into production.

There are thousands and thousands of cards that have to be created, and put into boxes, and they all go on a freight container from Asia. From there, they go through customs and into a fulfillment center. At any point along the way, there could be delays, due to COVID or logistical hiccups. Once it all arrives at the fulfillment center, then each game is unpacked, and labeled for your home.

(That’s a lot of work!) Conservatively, we like to under-promise and over-deliver. We are prepared to have the games to you by Christmas, in time to play with the ones you love. If we can get them out sooner, we absolutely will!

Last updated: March 02, 2021 11:07

Can I swap my box for a lower tier's box?

After mapping out a plan with our fulfillment center and manufacturer, we’ve announced that Gold Tier backers will be able to change their box to the blackbox design, while still keeping all of the contents from the Gold bundle.

At this time, this is the only available swap between tiers. Glad we could make this happen!

Last updated: March 09, 2021 11:20

Is there a way to separate the expansions from the base game?

Yes! Dinolings, Techlings, and Mythlings each have a respective identifier, tucked in the corner unobtrusively, but easy to see. Dinolings - Dino egg symbol Techlings - Cogs and gears symbol Mythlings - Exotic dragon symbol

Most dual-color cards are easy to identify because they’ll have a split color border. Our prototype previews 2 of these cards. A few cards in that expansion play off color effects, but do not have split borders. We’re still designing the identifier for this expansion.

The Meaning of Life expansion will be easy to separate because they are distinct from the other set of cards. They look closer to Ages and traits, but have their own unique design that will make it easy for players to spot.

Last updated: March 08, 2021 09:21

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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